TY  - JOUR
PY  - 2021//
TI  - The effect of abuse and mistreatment on healthcare providers (TEAM): a survey assessing the prevalence of aggression from patients and their families and its impact
JO  - Journal of Occupational and Environmental Medicine
A1  - Pinkhasov, Aaron
A1  - Filangieri, Carole
A1  - Rzeszut, Mary
A1  - Wilkenfeld, Marc
A1  - Akerman, Meredith
A1  - Divers, Jasmin
A1  - Oliveras, Jessica
A1  - Bostwick, J. Michael
A1  - Svoronos, Alexander
A1  - Peltier, Morgan R.
SP  - ePub
EP  - ePub
VL  - ePub
IS  - ePub
N2  - OBJECTIVE: The aggression from patients and families on health care providers (HCP) is common yet understudied. We measured its prevalence and impact on HCPs in inpatient and outpatient settings. <br><br>METHODS: 4607 HCPs employed by a community teaching hospital received an anonymous survey with results analyzed. <br><br>RESULTS: Of 1609 HCPs (35%) completing the survey, 88% of inpatient staff reported experiencing different types of aggression compared to 82% in outpatient setting. Almost half did not report it to their supervisor. Younger staff were more likely to report abuse. Negative impacts on productivity and patient care were reported. A third of all responders' indicated negative effects on mental health. <br><br>CONCLUSIONS: Despite negative impacts on staff wellbeing and productivity, patient/family aggression towards HCPs is highly prevalent and underreported. Our healthcare system needs measures to address staff security and wellness.<p />  <p>Language: en</p>
LA  - en
SN  - 1076-2752
UR  - http://dx.doi.org/10.1097/JOM.0000000000002467
ID  - ref1
ER  -