TY - JOUR PY - 2006// TI - Crisis (hostage) negotiation training: a preliminary evaluation of program efficacy JO - Criminal justice and behavior A1 - Hasselt, Vincent B. Van A1 - Baker, Monty T. A1 - Romano, Stephen J. A1 - Schlessinger, Kari M. A1 - Zucker, Marc A1 - Dragone, Romina A1 - Perera, Aimee L. SP - 56 EP - 69 VL - 33 IS - 1 N2 - This study represents one of the first empirical investigations of the efficacy of crisis (hostage) negotiation training. Forty-five special agents of the Federal Bureau of Investigation (FBI) were assessed on a role-play test of crisis negotiation skill before and after completing the FBI's 2-week National Crisis Negotiation Course at the FBI Academy. This multiple-component, behaviorally based program focuses on the training of active list skills (e.g., paraphrasing, emotional labeling) and a number of other vital competencies requisite to successful diffusion and resolution of crisis situations.

RESULTS showed significant pre-post differences on nearly all active listening skills for course participants. Further, attempts to problem solve, often detrimental in early phases of crisis negotiation, decreased as related to training.

Language: en

LA - en SN - 0093-8548 UR - http://dx.doi.org/10.1177/0093854805282328 ID - ref1 ER -