TY - JOUR PY - 2014// TI - Factors affecting triage decision-making from the viewpoints of emergency department staff in Tabriz hospitals JO - Iranian journal of critical care nursing A1 - Morteza, Ghojazadeh A1 - Azad, Rahmani A1 - Farahnaz, Abdolahzadeh A1 - Abbas, Dadashzadeh SP - 269 EP - 276 VL - 6 IS - 4 N2 - AIMS: Triage is the most important measures in the emergency department. Accurate triage decision has a significant impact on patients' outcomes. The aim of the present study was to investigate the factors influencing triage decision making in the emergency departments.

METHODS: All physicians (N=22) and nurses (N=135) in 18 emergency departments of Tabriz hospitals participated in this descriptive study. For data collection a questionnaire was used that assessed staff and non-staff related factors (including patients and emergency department related factors) that influencing triage decision making. Social- Demographic and professional information of staff was assessed by a checklist. Data analysis was performed by SPSS statistical software and descriptive statistics.

RESULTS: The most important factors in staff related factors were experience and skill in non-staff factors related to patient vital signs and type of injury; and in non-staff factors related to ward were overcrowding and probability of injury to the patient. Also, it was found that the basis of decision-taking regarding staff and non- staff factors related to patient was correct, but this basis regarding none-staff factors related to the ward was incorrect.

CONCLUSION: The results showed that the quality of triage decision-making among staff working in emergency departments can be improved by enhancing the quality of clinical wards' structure.

Language: en

LA - en SN - 2008-336X UR - http://dx.doi.org/ ID - ref1 ER -