TY - JOUR PY - 2003// TI - Reducing road rage: the role of target insight in advertising for social change JO - Journal of advertising research A1 - Crimmins, Jim A1 - Callahan, Chris SP - 381 EP - 389 VL - 43 IS - 04 N2 - Billions of dollars are spent in advertising for social change yet much of it is reported to be ineffective because of a lack of insight into the target audience. We illustrate the value of target insight in guiding advertising for social change with a focus on road rage, the always rude and often dangerous expression of anger on the highway. We add to the limited research in the field a new body of data about people who are prone to road rage. Target insight suggests a strategy for advertising to reduce road rage including who to talk to, what to say, and where, when, and how to say it.

LA - SN - 0021-8499 UR - http://dx.doi.org/10.1017/S002184990303040X ID - ref1 ER -