TY  - JOUR
PY  - 2013//
TI  - Emotion management ability: predicting task performance, citizenship, and deviance
JO  - Journal of management
A1  - Kluemper, Donald H.
A1  - DeGroot, Timothy
A1  - Choi, Sungwon
SP  - 878
EP  - 905
VL  - 39
IS  - 4
N2  - This article examines emotion management ability (EMA) as a theoretically relevant predictor of job performance. The authors argue that EMA predicts task performance, organizational citizenship behavior (OCB), and workplace deviance behavior. Moreover, to be practically meaningful, managing emotions should predict these important organizational outcomes after accounting for the effects of general mental ability and the Big Five personality traits. Two studies of job incumbents show that EMA consistently demonstrates incremental validity and is the strongest relative predictor of task performance, individually directed OCB, and individually directed and objectively measured deviance.<p />  <p>Language: en</p>
LA  - en
SN  - 0149-2063
UR  - http://dx.doi.org/10.1177/0149206311407326
ID  - ref1
ER  -