TY - JOUR PY - 2012// TI - How voluntariness of apologies affects actual and hypothetical victims' perceptions of the offender JO - Journal of social psychology A1 - Jehle, Alayna A1 - Miller, Monica K. A1 - Kemmelmeier, Markus A1 - Maskaly, Jonathan SP - 727 EP - 745 VL - 152 IS - 6 N2 - Apologies are important in social interactions. Study 1 investigated participants' reactions after being insulted by a confederate and receiving no apology, a voluntary apology, a coerced apology with consequences (i.e., explicitly coerced apology), or a coerced apology without consequences (i.e., implicitly coerced apology). Receiving any apology produced more positive perceptions of the offender and less serious recommended punishments than no apology. Study 2 replicated Study 1, except participants read about the insult and imagined being a victim (instead of being an actual victim as in Study 1). Actual victims distinguished between types of apologies while hypothetical victims did not. Results have implications for court-ordered apologies.

Language: en

LA - en SN - 0022-4545 UR - http://dx.doi.org/ ID - ref1 ER -