TY - JOUR PY - 2002// TI - Predictors and outcomes of workplace violence and aggression JO - Journal of applied psychology A1 - Kelloway, E. Kevin A1 - LeBlanc, Manon Mireille SP - 444 EP - 453 VL - 87 IS - 3 N2 - The authors developed and assessed the psychometric properties of an instrument measuring risk for workplace violence and expanded a model linking (a) risk and experience of violence and aggression from the public and (b) experience of aggression from coworkers to emotional well-being, psychosomatic well-being, affective commitment, and turnover intentions. Using data from 254 employees representing 71 different occupations, the measure demonstrated acceptable within-occupation and 1-month test-retest reliability. The data supported the model and showed that public-initiated violence and aggression and coworker-initiated aggression were differentially associated with personal and organizational outcomes.
Language: en
LA - en SN - 0021-9010 UR - http://dx.doi.org/ ID - ref1 ER -