TY - JOUR PY - 2000// TI - Relative advantage of portable computer-based workcards for aircraft inspection JO - International journal of industrial ergonomics A1 - Drury, C. G. A1 - Patel, C. A1 - Prabhu, PV SP - 163 EP - 176 VL - 26 IS - 2 N2 - Following a successful demonstration of the applicability of human factors guidelines to the design of aircraft maintenance documentation (Patel et al., 1994, Applied Ergonomics, 25 (5) 286 - 293) a natural extension was to replace paper-based workcards with a computer system. Using additional human factors guidelines for design of computer systems, a prototype hypertext system was developed for use on a portable computer. A number of different workcards were accommodated, and an evaluation made of the computer-based workcard against both original and improved paper-based workcards. For the task studied, eight inspectors rated the computer-based system highly on scales derived from the guidelines. The computer-based system was a significant improvement over the original paper-based workcards.Relevance to industryProcess documentation and work instructions need to be used in many industries, particularly those certified under the ISO-9000 series of standards. An obvious way to improve the management of documentation is to deliver it to the user electronically. This paper shows how the user interface to such a system can be designed.

LA - SN - 0169-8141 UR - http://dx.doi.org/ ID - ref1 ER -