TY - JOUR PY - 1980// TI - Interdisciplinary group process in the hospital management of child abuse and neglect JO - Child abuse and neglect A1 - Bourne, Richard A1 - Newberger, Eli H. SP - 137 EP - 144 VL - 4 IS - 2 N2 - The group process aspects of child protection in a children's hospital are examined. A team approach to case management enables personal support for individual members experiencing the strong emotions attached to protective service cases, eases the burden of individual decision-making, and divides the complex tasks of data gathering and analysis. Confusion is fostered by inattention to personal and group expectations, individual roles, the status structure, and the methods for maintaining social cohesion. A team handbook may help to standardize decision-making, but in such efforts to reduce conflict, group norms may be obscured. Task-oriented and social-emotional norms are discussed, and guidelines are offered to foster a more adequate approach to group problem solving.

LA - SN - 0145-2134 UR - http://dx.doi.org/ ID - ref1 ER -