TY - JOUR PY - 2012// TI - How meaningful are data from Likert scales? An evaluation of how ratings are made and the role of the response shift in the socially disadvantaged JO - Journal of health psychology A1 - Ogden, Jane A1 - Lo, Jessica SP - 350 EP - 361 VL - 17 IS - 3 N2 - Likert scales relating to quality of life were completed by the homeless (N = 75); first year students (N = 301) and a town population (N = 72). Participants also completed free text questions. The scale and free text data were often contradictory and the results highlighted three processes to account for these disparities: i) frame of reference: current salient issues influenced how questions were interpreted; ii) within-subject comparisons: ratings were based on expectations given past experiences; iii) time frame: those with more stable circumstances showed habituation to their level of deprivation. Likert scale data should be understood within the context of how ratings are made.
Language: en
LA - en SN - 1359-1053 UR - http://dx.doi.org/10.1177/1359105311417192 ID - ref1 ER -