TY  - JOUR
PY  - 2007//
TI  - Digital information support for domestic violence victims
JO  - Journal of the American Society for Information Science and Technology
A1  - Westbrook, Lynn
SP  - 420
EP  - 432
VL  - 58
IS  - 3
N2  - With domestic violence directly impacting over 5 million victims in the United States annually, the growing e-health and e-government networks are developing digitally based resources for both victims and those who aid them. The well-established community information and referral role of public libraries dovetails with this digital referral network model; however, no study of the actual service provided by public libraries is available. This examination of e-mail reference responses to requests for safe-house contact information revealed major gaps in cyber-safety awareness and uneven implementation of professional standards for virtual reference service. Implications for information system design, professional standards, education, and future research are discussed.<p /> 
LA  - 
SN  - 1532-2882
UR  - http://dx.doi.org/10.1002/asi.20520
ID  - ref1
ER  -