TY - JOUR PY - 1987// TI - The Role of Public Relations During Industrial Crises JO - Industrial crisis quarterly A1 - Grunig, L. S. SP - 10 EP - 18 VL - 1 IS - 2 N2 - This case study explores the relationship among a small citizen's group, a wood- preserving plant, the mass media and the government during a water pollution cri sis. It examines the public relations efforts surrounding the controversy and concludes that an on-going, balanced, two-way program of communication would have been more effective than the one-way, reactive posture adopted by the plant.

LA - SN - 0921-8106 UR - http://dx.doi.org/10.1177/108602668700100203 ID - ref1 ER -