TY  - JOUR
PY  - 1991//
TI  - Fire alarms and siren songs: the role of issues management in the prevention of, and response to, organizational crises
JO  - Industrial crisis quarterly
A1  - Mahon, J. F.
A1  - Cochran, P. L.
SP  - 155
EP  - 176
VL  - 5
IS  - 2
N2  - The focus of this paper is on the interplay between and among issues and crisis management. These linkages have not been previously explored in any depth. This analysis addresses: (1) the process by which issues become crises and suggests specific criteria to evaluate the potential for an issue to become a crisis ; (2) offers reasons why organizations miss the warning signs of impending crises; and (3) offers examples of recent crises and draws lessons from those experiences.<p />
LA  - 
SN  - 0921-8106
UR  - http://dx.doi.org/10.1177/108602669100500204
ID  - ref1
ER  -