@article{ref1,
title="'You rang?' A longitudinal, descriptive study of an on-campus hotline service",
journal="Crisis intervention",
year="1982",
author="Wise, PS and Kilberg, D",
volume="12",
number="3",
pages="99-110",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="0045-9046",
doi="",
url="http://dx.doi.org/"
}