@article{ref1,
title="Listening to patients: vital to nursing care",
journal="Journal of psychosocial nursing and mental health services",
year="2002",
author="Miller, Carrie",
volume="40",
number="3",
pages="e13-e13",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0279-3695",
doi="",
url="http://dx.doi.org/"
}