@article{ref1,
title="Does Emotional Labor Increase the Risk of Suicidal Ideation among Firefighters?",
journal="Yonsei medical journal",
year="2020",
author="Hyun, Dae-Sung and Jeung, Da-Yee and Kim, Changsoo and Ryu, Hye-Yoon and Chang, Sei-Jin",
volume="",
number="",
pages="179-185",
abstract="<![CDATA[PURPOSE: To investigate whether emotional labor is associated with suicidal ideation in Korean firefighters.<br><br>MATERIALS AND METHODS: Data were obtained from the Firefighter Research: Enhancement of Safety & Health (FRESH) Study, which was designed to investigate the effects of job characteristics on mental and physical health among Korean firefighters. A total of 18101 firefighters were chosen from a nationwide sample. The Korean Emotional Labor Scale (K-ELS) was used to evaluate exposure to emotional labor, which consisted of five sub-factors: emotional demand and regulation, overload and conflict in customer service, emotional disharmony and hurt, organizational surveillance and monitoring, and lack of a supportive and protective system in the organization.<br><br>RESULTS: Firefighters who were in the risk group were more likely to experience suicidal ideation than those in the normal group for each of the five sub-scales of emotional labor. The estimated mean values for suicidal ideation in the risk group were significantly higher than those in the normal group: 1.667 (95% CI: 1.344-2.069) for emotional demand and regulation, 1.590 (95% CI: 1.243-2.033) for overload and conflict in customer service, 2.409 (95% CI: 1.954-2.969) for emotional disharmony and hurt, 2.214 (95% CI: 1.832-2.676) for organizational surveillance and monitoring, and 1.665 (95% CI: 1.387-1.999) for lack of a supportive and protective system in the organization.<br><br>CONCLUSION: These results suggest that experience and exposure to chronic and excessive emotional labor might play a crucial role in the development of suicidal ideation among firefighters.<p /><p>Language: en</p>",
language="en",
issn="0513-5796",
doi="10.3349/ymj.2020.61.2.179",
url="http://dx.doi.org/10.3349/ymj.2020.61.2.179"
}