@article{ref1,
title="Empathy or imperturbability?",
journal="BMJ",
year="2012",
author="Smith, J.",
volume="344",
number="7861",
pages="-",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0959-535X",
doi="10.1136/bmj.e4118",
url="http://dx.doi.org/10.1136/bmj.e4118"
}