@article{ref1,
title="Customer Service, Customer Safety: Florida's Turnpike Enterprise Mainline Safety Program",
journal="ITE journal",
year="2006",
author="Warren, CL and Lee, Ji-Min",
volume="76",
number="6",
pages="14-19",
abstract="Florida's turnpike enterprise owns and operates the fourth-largest toll road system in the United States. It has developed a multi-faceted safety initiative to coordinate efforts in roadway improvement, enforcement surveillance, incident responssse and public outreach.  <p>Language: en</p>",
language="en",
issn="0162-8178",
doi="",
url="http://dx.doi.org/"
}