@article{ref1,
title="Crisis (Hostage) Negotiation Training -- A Preliminary Evaluation of Program Efficacy",
journal="Criminal justice and behavior",
year="2006",
author="Van Hasselt, Vincent B. and Baker, Monty T. and Romano, Stephen J. and Schlessinger, K and Zucker, Marla and Dragone, R and Perera, Aimee L.",
volume="33",
number="1",
pages="56-69",
abstract="This study represents one of the first empirical investigations of the efficacy of crisis (hostage) negotiation training. Forty-five special agents of the Federal Bureau of Investigation (FBI) were assessed on a role-play test of crisis negotiation skill before and after completing the FBI's 2-week National Crisis Negotiation Course at the FBI Academy. This multiple-component, behaviorally based program focuses on the training of active list skills (e.g., paraphrasing, emotional labeling) and a number of other vital competencies requisite to successful diffusion and resolution of crisis situations. Results showed significant pre-post differences on nearly all active listening skills for course participants. Further, attempts to problem solve, often detrimental in early phases of crisis negotiation, decreased as related to training.   <p>Language: en</p>",
language="en",
issn="0093-8548",
doi="",
url="http://dx.doi.org/"
}