@article{ref1,
title="De-escalation training as part of a workplace violence prevention program",
journal="Journal of nursing administration",
year="2022",
author="Thompson, Shannon L. and Zurmehly, Joyce and Bauldoff, Gerene and Rosselet, Robin",
volume="52",
number="4",
pages="222-227",
abstract="Workplace violence, including verbal and physical abuse, is escalating nationwide. As healthcare workers try to enforce COVID-19 prevention policies and practices, this phenomenon is exacerbated. De-escalation training is a method to prepare nurses through increased situational awareness, leading to early recognition and improved coping and confidence in dealing with aggression. Outcomes are presented, suggesting education of nurses may have a positive influence on the number of security calls and incident reports.<p /> <p>Language: en</p>",
language="en",
issn="0002-0443",
doi="10.1097/NNA.0000000000001135",
url="http://dx.doi.org/10.1097/NNA.0000000000001135"
}