@article{ref1,
title="Australian nurses' perceptions about workplace violence management, strategies, and support services",
journal="Journal of Nursing Management",
year="2021",
author="Dafny, Hila A. and Beccaria, Gavin and Muller, Amanda",
volume="ePub",
number="ePub",
pages="ePub-ePub",
abstract="AIMS: This study ascertained nurses' perceptions about workplace violence management, strategies, and support services. <br><br>BACKGROUND: Nurses regularly encounter verbal and physical violence in their workplace. Workplace violence has long-term consequences on nurses' personal lives and professional work ability. However, more needs to be known about nurses' perceptions of violence management and interventions used. <br><br>METHODS: Ninety-eight nurses from a regional public hospital in Queensland, Australia, completed a survey about workplace violence. Nurses worked in the Emergency Department, Intensive Care Unit, or Mental Health Department. <br><br>RESULTS: 95% of nurses stated that all violence should be reported, but 18% would take no action and 22% would not complete an incident from. Perceptions and preferred responses differed for verbal and physical violence. Low-level interventions and aggression management training were preferred by nurses. Nearly all nurses felt that they should be involved in the development of workplace violence policies. <br><br>CONCLUSION(S): Nurses rate aggression management training highly and they desire more input into violence policies. The under-reporting of violent incidents remains an issue for future management. IMPLICATIONS FOR NURSING MANAGEMENT: Understanding nurses' perceptions of workplace violence management enables the identification of gaps when applying policy and adopting practical approaches to reduce the incidence and severity of workplace violence.<p /> <p>Language: en</p>",
language="en",
issn="0966-0429",
doi="10.1111/jonm.13522",
url="http://dx.doi.org/10.1111/jonm.13522"
}