@article{ref1,
title="Third-party callers to the national suicide prevention lifeline: seeking assistance on behalf of people at imminent risk of suicide",
journal="Suicide and life-threatening behavior",
year="2021",
author="Gould, Madelyn S. and Lake, Alison M. and Kleinman, Marjorie and Galfalvy, Hanga and McKeon, Richard",
volume="ePub",
number="ePub",
pages="ePub-ePub",
abstract="OBJECTIVE: To assist suicidal individuals, people in their social network are often directed to the National Suicide Prevention Lifeline (Lifeline). The study's objective was to provide information on third-party calls made out of concern for another person. <br><br>METHOD: Reports on 172 third-party calls concerning individuals deemed to be at imminent suicide risk were completed by 30 crisis counselors at six Lifeline crisis centers. <br><br>RESULTS: Third-party callers were most likely to be calling about a family member or friend and were significantly more likely than persons at risk to be female and middle-aged or older. Counselors were able to collect information about suicide risk, and counselors and third-parties were nearly always able to identify at least one intervention to aid the person at risk. Emergency services were contacted on 58.1 percent of the calls, which represents a somewhat higher rate of emergency services involvement than previously reported on imminent risk calls placed by the person at risk. Characteristics of third-parties and persons-at-risk each predicted emergency service involvement, but counselor characteristics did not. Non-emergency interventions were implemented on 68.6 percent of calls. <br><br>CONCLUSIONS: Individuals calling the Lifeline when they are worried about someone are provided a range of interventions which can supplement, and at times replace, calling 911.<p /> <p>Language: en</p>",
language="en",
issn="0363-0234",
doi="10.1111/sltb.12769",
url="http://dx.doi.org/10.1111/sltb.12769"
}