@article{ref1,
title="Australian nurses' suggestions for the management of violence in the workplace: 'The people who make the policy are not the people on the floor'",
journal="Journal of Nursing Management",
year="2021",
author="Dafny, Hila Ariela and Muller, Amanda",
volume="ePub",
number="ePub",
pages="ePub-ePub",
abstract="AIM(S): To ascertain nurses' perceptions about, and suggestions for, management solutions to workplace violence perpetrated by patients. <br><br>BACKGROUND: Violence towards nurses from patients in the workplace is high in Australia. There is a need for good management responses, and experienced nurses can provide logistical suggestions about effective strategies. <br><br>METHOD(S): This study uses an exploratory qualitative design. Focus group interviews were undertaken with 23 nurses working in a regional public hospital in Queensland, Australia. The COREQ research reporting checklist was followed, and the qualitative data were transcribed and thematically analysed manually and by NVivo. <br><br>RESULTS: Policy implementation, training, staff movement, seclusion, debriefing, and a full reporting cycle were identified as central themes. Workplace violence management happens before, during, and after a violent event. <br><br>CONCLUSION(S): Weak processes undermine management, staff training on de-escalation is needed. Affected staff need freedom to move from the ward. Better medical orders should be in place before an event. A full debriefing and feedback cycle is required, along with easier reporting processes. IMPLICATIONS FOR NURSING MANAGEMENT: Nursing management can reduce violence by ensuring better institutional support, consistent follow-up, and complete feedback procedures. Legal support, follow-up mechanisms, and staff training in de-escalation are key points.<p /> <p>Language: en</p>",
language="en",
issn="0966-0429",
doi="10.1111/jonm.13378",
url="http://dx.doi.org/10.1111/jonm.13378"
}