@article{ref1,
title="Implementing a psycho-educational model to increase university lecturers' effectiveness to constructively manage experienced aggression",
journal="Health SA Gesondheid",
year="2020",
author="Toerien, Rika R. and Myburgh, Chris P. H. and Poggenpoel, Marie",
volume="25",
number="",
pages="e1364-e1364",
abstract="BACKGROUND: The authors developed a psycho-educational model as a conceptual  framework of reference for university lecturers to facilitate the constructive  management of experienced aggression. The model must be implemented in a workshop  and in practice to confirm the if the model is effective. <br><br>AIM: This article  describes the implementation of a psycho-educational model in a workshop and in  practice, as well as the evaluation of the effectiveness of the psychoeducational  model. SETTING: This study was conducted in a specific college at a university in  Johannesburg in South Africa. <br><br>METHOD: This study followed a qualitative,  exploratory, descriptive, contextual and theory-generating research design. The  psycho-educational model was implemented in three phases during a workshop and then  for three months in practice by university lecturers. A purposive sample of  university lecturers was applied. The effectiveness of the psycho-educational model  was evaluated during and directly after the workshop, 1 week after the workshop and  3 months journal entries. Final evaluation was in a focus group after 3 months of  implementation of the model in the workplace. <br><br>RESULTS: The participating university  lecturers found the implementation of the psycho-educational model, as a conceptual  framework of reference to constructively manage experiences of aggression,  effective, helpful and important. The model increased their understanding of  aggression in their places of work and increased their effectiveness to  constructively manage experiences of aggression in their workplace. <br><br>CONCLUSION: The  implementation and evaluation of the psycho-educational model underscored the need  for affective and effective facilitative support for university lecturers to be able  to constructively manage experienced aggression.<p /> <p>Language: en</p>",
language="en",
issn="1025-9848",
doi="10.4102/hsag.v25i0.1364",
url="http://dx.doi.org/10.4102/hsag.v25i0.1364"
}