@article{ref1,
title="Risk communication in cyberspace: a brief review of the information-processing and mental models approaches",
journal="Current opinion in psychology",
year="2020",
author="Chen, Jing",
volume="36",
number="",
pages="135-140",
abstract="Effective risk communication in cyberspace is critical for users to understand the potential security risks and make secure decisions. Two approaches to risk communication originating from psychology, the human information-processing approach and the mental-models approach, have been widely applied in other research fields of risk communication. The human information-processing approach characterizes the human as a communication system, with risk-communication information from a source delivered to the receiver, who processes the information via various stages. The mental-models approach emphasizes the importance of understanding experts' and non-experts' mental models, comparing these models, and drafting and evaluating risk-communication messages. With an overview of these two approaches and their applications, the goal of this paper is to provide insights for future use of these approaches in cybersecurity.<p /> <p>Language: en</p>",
language="en",
issn="2352-250X",
doi="10.1016/j.copsyc.2020.06.006",
url="http://dx.doi.org/10.1016/j.copsyc.2020.06.006"
}