@article{ref1,
title="Workplace violence in health care and agitation management: safety for patients and health care professionals are two sides of the same coin",
journal="Joint Commission journal on quality and patient safety",
year="2019",
author="Wong, Ambrose H. and Ray, Jessica M. and Iennaco, Joanne D.",
volume="45",
number="2",
pages="71-73",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="1553-7250",
doi="10.1016/j.jcjq.2018.11.001",
url="http://dx.doi.org/10.1016/j.jcjq.2018.11.001"
}