
@article{ref1,
title="Impact of behavior management training on nurses' confidence in managing patient aggression",
journal="Journal of nursing administration",
year="2019",
author="de la Fuente, Margarita and Schoenfisch, Ashley and Wadsworth, Barbara and Foresman-Capuzzi, Joyce",
volume="49",
number="2",
pages="73-78",
abstract="OBJECTIVE: The aim of this study was to evaluate the impact of behavior management training on nurses' confidence in managing aggressive patients. <br><br>BACKGROUND: Nurses are at a high risk of experiencing violence directed toward them by patients. <br><br>METHODS: This quality improvement project used a pre-and-post study design. A survey was administered within 1 month before behavior management training and 1 month after training, capturing participants' demographic and work characteristics, as well as their experiences with patient/visitor-perpetrated violence. Confidence was measured using the Confidence in Coping with Patient Aggression Instrument. Open-ended questions sought participants' thoughts on workplace violence prevention initiatives. <br><br>RESULTS: Thirty-eight confidence scores were assessed. Nurses' confidence in coping with patient aggression was significantly higher after behavior management training. Nurse participants described the training as &quot;timely,&quot; &quot;helpful,&quot; and &quot;beneficial.&quot; CONCLUSION: With an increased understanding of violent behavior stages and warning signs, a nurse is better able to manage a potentially violent situation.<p /> <p>Language: en</p>",
language="en",
issn="0002-0443",
doi="10.1097/NNA.0000000000000713",
url="http://dx.doi.org/10.1097/NNA.0000000000000713"
}