@article{ref1,
title="Accountability in the case management of critical incidents",
journal="Journal of mental health administration",
year="1981",
author="Bailey, B. E. and Ray, P. E.",
volume="8",
number="1",
pages="3-5",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0092-8623",
doi="",
url="http://dx.doi.org/"
}