@article{ref1,
title="Strategies used by nursing staff in situations of workplace violence in a haemodialysis unit",
journal="Revista gaúcha de enfermagem",
year="2017",
author="Cordenuzzi, Onélia da Costa Pedro and Lima, Suzinara Beatriz Soares de and Prestes, Francine Cassol and Beck, Carmem Lúcia Colomé and Silva, Rosângela Marion da and Pai, Daiane Dal",
volume="38",
number="2",
pages="e58788-e58788",
abstract="OBJECTIVE: To identify strategies that nursing staff use at a haemodialysis unit in situations of violence by patients during care. <br><br>METHOD: Qualitative descriptive and exploratory research with focus groups and the participation of eight workers of the nursing staff of a private haemodialysis unit in southern Brazil. The data were subjected to thematic content analysis. <br><br>RESULTS: The adopted strategies are described in the following categories: Tolerating violence due to the patient's health condition; Working around conflicting situations and giving in to patient's requests; Adopting a position of rejection to violence; and Staying away from the aggressor patient. FINAL CONSIDERATIONS: Workers and, above all, the institution in the role of mediator, must work together to prevent and discourage violence in the workplace.<p /> <p>Language: en</p>",
language="en",
issn="0102-6933",
doi="10.1590/1983-1447.2017.02.58788",
url="http://dx.doi.org/10.1590/1983-1447.2017.02.58788"
}