@article{ref1,
title="Trusting Facebook in crisis situations: the role of general use and general trust toward Facebook",
journal="Cyberpsychology, behavior and social networking",
year="2016",
author="Szymczak, Hermann and Kücükbalaban, Pinar and Lemanski, Sandra and Knuth, Daniela and Schmidt, Silke",
volume="19",
number="1",
pages="23-27",
abstract="An important concept that has been rather neglected in research on social media is the concept of trust. Although there is a considerable amount of research on online trust in general, little has been done in the area of social media. As a situation of risk is necessary for trust, the perceived trustworthiness of Facebook in crisis situations was examined in this study. A sample of 340 European Facebook users were questioned as part of a large European study about social media in the context of emergency situations. We found that participants' general trust toward Facebook as a medium predicted to a significant degree how much they would trust Facebook in a crisis situation. General use of Facebook and dispositional trust were also significantly associated with trust toward Facebook in a crisis situation.<p /> <p>Language: en</p>",
language="en",
issn="2152-2715",
doi="10.1089/cyber.2015.0450",
url="http://dx.doi.org/10.1089/cyber.2015.0450"
}