@article{ref1,
title="Crisis (hostage) negotiation training: a preliminary evaluation of program efficacy",
journal="Criminal justice and behavior",
year="2006",
author="Hasselt, Vincent B. Van and Baker, Monty T. and Romano, Stephen J. and Schlessinger, Kari M. and Zucker, Marc and Dragone, Romina and Perera, Aimee L.",
volume="33",
number="1",
pages="56-69",
abstract="This study represents one of the first empirical investigations of the efficacy of crisis (hostage) negotiation training. Forty-five special agents of the Federal Bureau of Investigation (FBI) were assessed on a role-play test of crisis negotiation skill before and after completing the FBI's 2-week National Crisis Negotiation Course at the FBI Academy. This multiple-component, behaviorally based program focuses on the training of active list skills (e.g., paraphrasing, emotional labeling) and a number of other vital competencies requisite to successful diffusion and resolution of crisis situations. <br><br>RESULTS showed significant pre-post differences on nearly all active listening skills for course participants. Further, attempts to problem solve, often detrimental in early phases of crisis negotiation, decreased as related to training.<p /><p>Language: en</p>",
language="en",
issn="0093-8548",
doi="10.1177/0093854805282328",
url="http://dx.doi.org/10.1177/0093854805282328"
}