@article{ref1,
title="Educating management in combating low-level aggression in the workplace",
journal="Aggressive behavior",
year="2001",
author="Jekielek, J and Eng, P and Koczorowska, M",
volume="27",
number="3",
pages="193-193",
abstract="<p>[Abstract unavailable]</p>",
language="en",
issn="0096-140X",
doi="",
url="http://dx.doi.org/"
}