@article{ref1,
title="Consumer Responses to Auto Recalls",
journal="Journal of consumer affairs",
year="1975",
author="Hoffer, George E. and Wynne, A. James",
volume="9",
number="2",
pages="212-218",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="0022-0078",
doi="10.1111/j.1745-6606.1975.tb00566.x",
url="http://dx.doi.org/10.1111/j.1745-6606.1975.tb00566.x"
}