@article{ref1,
title="Defusing the escalation of aggressive behavior",
journal="Nursing Québec",
year="1984",
author="Hamel, M. and Sénécal, L.",
volume="4",
number="3",
pages="35-39",
abstract="<p>[Abstract unavailable]</p><p>Language: fr</p>",
language="fr",
issn="0381-6419",
doi="",
url="http://dx.doi.org/"
}