@article{ref1,
title="Building a Workplace Violence Plan",
journal="VCCA Journal",
year="1996",
author="Brenner, John and Summerfield, Betsy",
volume="10",
number="2",
pages="31-35",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="",
doi="",
url="http://dx.doi.org/"
}