@article{ref1,
title="Workplace Violence and Workplace Aggression: Evidence Concerning Specific Forms, Potential Causes, and Preferred Targets",
journal="Journal of management",
year="1998",
author="Baron, Robert A. and Neuman, Joel H.",
volume="24",
number="3",
pages="391-419",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="0149-2063",
doi="",
url="http://dx.doi.org/"
}