@article{ref1,
title="Preferred communication methods of abused women",
journal="Public health nursing",
year="2013",
author="Gilroy, Heidi and McFarlane, Judith M. and Nava, Angeles and Maddoux, John",
volume="30",
number="5",
pages="402-408",
abstract="OBJECTIVE: To determine preferred communication methods of abused women. DESIGN AND SAMPLE: A naturalistic study utilizing principles of Community Based Participatory Research. A total of 300 first time users of criminal justice or safe shelter for abused women were interviewed in person. MEASURES: The Preferred Communication Questionnaire was used to determine preference. RESULTS: Given the choice of phone voice, face to face, phone text, e-mail, or Facebook, traditional methods of communication (face-to-face communication and phone voice) were the primary (80% combined) and secondary (58.6% combined) preferred sources among abused women. A total of 292 women (97.3%) gave at least two preferred methods of communication, 255 (85%) gave three preferred methods, 190 (63%) gave four, and 132 (44%) used all five methods. CONCLUSIONS: Public health nurses and other professionals who serve abused women should be aware of their preferred method of communication for contact. The women in the sample preferred face-to-face and phone-voice communication; however, many were open to newer forms of communication such as texting and Facebook. Caution should be used to protect the safety of abused women when using any kind of communication.<p /> <p>Language: en</p>",
language="en",
issn="0737-1209",
doi="10.1111/phn.12030",
url="http://dx.doi.org/10.1111/phn.12030"
}