@article{ref1,
title="Excuses, excuses: a meta-analytic review of how mitigating information can change aggression and an exploration of moderating variables",
journal="Aggressive behavior",
year="2013",
author="Barlett, Christopher P.",
volume="39",
number="6",
pages="472-481",
abstract="Research in the aggression domain has been mixed regarding the effectiveness of using mitigating information (e.g., excuses, apologies) to reduce aggressive behavior after a provocation. Aggression theory (e.g., general aggression model) posits that mitigating information may cues re-appraisal processes to potentially change aggressive behavior. If re-appraisal processes are engaged, aggressive behavior is likely to decrease. Currently, no published study has synthesized the literature to test such theoretical claims. The current study used meta-analysis to test this effect and examine the influence of several possible moderators. Results showed a significant negative effect size, suggesting that mitigating information does indeed reduce aggressive behavior after a provocation. However, these results were qualified by several significant moderators. Results showed that mitigating information reduces aggression when (a) the information did not come from an apology, (b) the non-apologetic mitigating information was high quality, and c) the provocation was mild (vs. strong). Theoretical extensions are discussed. Aggr. Behav. 9999:XX-XX, 2013. © 2013 Wiley Periodicals, Inc.<p /> <p>Language: en</p>",
language="en",
issn="0096-140X",
doi="10.1002/ab.21491",
url="http://dx.doi.org/10.1002/ab.21491"
}