@article{ref1,
title="What lessons can we learn from conflict resolution?",
journal="British journal of nursing",
year="2004",
author="Field, Harry and Nolan, Peter",
volume="13",
number="5",
pages="237-237",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0966-0461",
doi="",
url="http://dx.doi.org/"
}