@article{ref1,
title="Patients come up against maltreatment",
journal="Krankenpflege. Soins Infirmiers",
year="2004",
author="Pestalozzi, Celina",
volume="97",
number="10",
pages="42-45",
abstract="<p>[Abstract unavailable]</p><p>Language: fr</p>",
language="fr",
issn="0253-0465",
doi="",
url="http://dx.doi.org/"
}