@article{ref1,
title="Predictors and outcomes of workplace violence and aggression",
journal="Journal of applied psychology",
year="2002",
author="Kelloway, E. Kevin and LeBlanc, Manon Mireille",
volume="87",
number="3",
pages="444-453",
abstract="The authors developed and assessed the psychometric properties of an instrument measuring risk for workplace violence and expanded a model linking (a) risk and experience of violence and aggression from the public and (b) experience of aggression from coworkers to emotional well-being, psychosomatic well-being, affective commitment, and turnover intentions. Using data from 254 employees representing 71 different occupations, the measure demonstrated acceptable within-occupation and 1-month test-retest reliability. The data supported the model and showed that public-initiated violence and aggression and coworker-initiated aggression were differentially associated with personal and organizational outcomes.<p /><p>Language: en</p>",
language="en",
issn="0021-9010",
doi="",
url="http://dx.doi.org/"
}