@article{ref1,
title="The answer to reducing patient violence towards NHS staff",
journal="British journal of nursing",
year="2002",
author="Cutcliffe, J. R.",
volume="10",
number="22",
pages="1442-1442",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0966-0461",
doi="",
url="http://dx.doi.org/"
}