@article{ref1,
title="Workplace violence and aggression",
journal="Work",
year="2012",
author="Howard, John",
volume="42",
number="1",
pages="1-2",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="1051-9815",
doi="10.3233/WOR-2012-1319",
url="http://dx.doi.org/10.3233/WOR-2012-1319"
}