@article{ref1,
title="Experiences of emergency department staff: Alcohol-related and other violence and aggression",
journal="Australasian emergency nursing journal",
year="2011",
author="Gilchrist, Heidi and Jones, Sandra C. and Barrie, Lance",
volume="14",
number="1",
pages="9-16",
abstract="SummaryIntroductionAlcohol-related violence is a significant and growing problem in Australia and overseas, however there is no up to date information regarding the self-reported experiences of hospital emergency department (ED) workers in Australia.MethodsNinety-one ED staff in two major hospitals in the Illawarra region of New South Wales completed a short survey designed to measure the amount and causes of violence experienced by staff and canvas possible solutions.ResultsEighty participants reported being verbally abused at least once a month, and 39 reported this as a daily occurrence. Twenty-three staff had experienced physical assault at least once a month. Alcohol was the most commonly listed factor contributing to the violence and aggression (n&#xa0;=&#xa0;71). Seventy-one staff felt that alcohol-related violence had increased since they had begun working in the ED. There was some confusion at one hospital regarding policies and procedures around alcohol-related violence. Staff suggestions for how to manage alcohol-related violence included the provision of more security staff and better training.ConclusionsAlcohol-related violence continues to be a significant issue for ED workers and further investigation of policies and procedures around alcohol-related violence in the ED is warranted.<p />",
language="",
issn="1574-6267",
doi="10.1016/j.aenj.2010.09.001",
url="http://dx.doi.org/10.1016/j.aenj.2010.09.001"
}