@article{ref1,
title="Comparison between counselor's and caller's expectations and their realization on the telephone crisis line",
journal="Crisis",
year="1987",
author="Tekavcic-Grad, O. and Zavasnik, A.",
volume="8",
number="2",
pages="162-177",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0227-5910",
doi="",
url="http://dx.doi.org/"
}