@article{ref1,
title="I'm talking to you! Managing bullying and harassment in the workplace",
journal="Emergency nurse",
year="1999",
author="Brennan, W.",
volume="7",
number="2",
pages="16-20",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1354-5752",
doi="",
url="http://dx.doi.org/"
}