@article{ref1,
title="Report on the "Japanese miracle" working conditions of the Toyota factory",
journal="International journal of health services",
year="1981",
author="",
volume="11",
number="3",
pages="471-472",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0020-7314",
doi="",
url="http://dx.doi.org/"
}