@article{ref1,
title="Mediation in War: Winning Hearts and Minds Using Mediated Condolence Payments",
journal="Negotiation journal",
year="2007",
author="Joseph, Jeremy",
volume="23",
number="3",
pages="219-248",
abstract="When an Iraqi noncombatant civilian is killed in the crossfire between the U.S. military and insurgents, the victim's family can apply for a “condolence payment” of up to $2,500 as a token of condolence and sympathy. As the process currently stands, the family member is handed a sum of money by U.S. personnel and ushered out the door. In this model, money equals apology. In this article, the author argues that the efficacy and efficiency of the current condolence payment program could be greatly increased by adding Arab-Muslim mediation techniques tailored to Iraqi culture. Mediation would fill a gap in the current program to help foster a constructive, stabilizing dialogue between the U.S. military and aggrieved Iraqi civilians. The author believes that with each positive, mediated interaction — each reconciliative engagement between an aggrieved Iraqi civilian, a mediator, and a U.S. military representative — the U.S. military can prevent today's aggrieved Iraqi parent, sibling, or child from becoming tomorrow's insurgent.<p />",
language="",
issn="0748-4526",
doi="10.1111/j.1571-9979.2007.00141.x",
url="http://dx.doi.org/10.1111/j.1571-9979.2007.00141.x"
}