@article{ref1,
title="Don't Just Say No",
journal="Negotiation journal",
year="2008",
author="Freshman, Clark",
volume="24",
number="1",
pages="89-100",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="0748-4526",
doi="10.1111/j.1571-9979.2007.00168.x",
url="http://dx.doi.org/10.1111/j.1571-9979.2007.00168.x"
}