@article{ref1,
title="Variations on the Theme of ‘Inclusion’ in Scientific Services Research",
journal="Culture and psychology",
year="2002",
author="Hong, Gui-Young",
volume="8",
number="2",
pages="267-278",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="1354-067X",
doi="10.1177/1354067X02008002225",
url="http://dx.doi.org/10.1177/1354067X02008002225"
}